Engagement Types

Every engagement is scoped to the organization.

Start with a Free Fit Call or a $750 Business Systems Snapshot on a single workflow. Larger workflow, SOP, and automation engagements are quoted after the assessment. Broader reviews across multiple departments, workflows, locations, or systems require a custom proposal.

Engagement 01 · 20-minute intro · No cost

Free Fit Call

A short introductory conversation used to confirm the operational challenge and determine mutual fit. Does not include written analysis or detailed recommendations.

Typically includes

  • 20-minute conversation
  • Confirm the operational challenge
  • Determine mutual fit
  • Discuss next-step options
Schedule a Free Fit Call

Recommended starting assessment

Engagement 02 · Fixed-scope · $750

Business Systems Snapshot

A fixed-scope $750 engagement covering one primary workflow or business function. Identifies bottlenecks, duplication, risk, and unclear ownership — with prioritized recommendations and recommended implementation phases.

Typically includes

  • 60–90 minute discovery meeting
  • Current-state workflow summary
  • Bottlenecks, duplication, risk & unclear ownership identified
  • Prioritized operational recommendations
  • Recommended implementation phases
  • Written executive summary
  • 30-minute findings presentation
Request a Business Systems Snapshot — $750

Engagement 03 · Custom scope

Workflow & SOP Engagement

Scope is set based on complexity, number of workflows, interviews, and deliverables. Priced per engagement after the assessment identifies what the work actually requires.

Typically includes

  • Workflow redesign
  • SOP development
  • Process mapping
  • Employee guides
  • Training and onboarding materials
  • Knowledge management structure
Request a proposal

Engagement 04 · Custom scope

Automation & Digital Operations Implementation

Scope is set based on systems, integrations, licensing, data requirements, and training. Uses the platforms your organization already owns whenever possible.

Typically includes

  • Microsoft 365 & SharePoint
  • Power Automate workflows
  • Power BI dashboards
  • Digital forms & document routing
  • Practical AI integration
  • Training and change support
Request a proposal

Engagement 05 · Monthly advisory

Ongoing Operational Improvement Support

Monthly advisory or implementation support with clearly defined hours, response expectations, and scope. For organizations that want a steady hand on continuous improvement.

Typically includes

  • Defined monthly hours
  • Documented response expectations
  • Continuous improvement planning
  • SOP maintenance
  • Small-scope implementations
  • Quarterly operational reviews
Request a consultation

How pricing works

  • The Snapshot is the recommended starting point. Larger engagements are scoped from what the assessment finds.
  • Every proposal defines deliverables, timeline, and price before work begins. No open-ended hourly bills.
  • Microsoft 365, SharePoint, and Power Platform licensing are the organization's — we work within what you already own where possible.

Need something outside these categories? Request a custom scope.